Terms of Service

1. Agreement to Terms

By accessing or using DRD Digital's website and services, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access our services. These terms apply to all visitors, users, and clients.

2. Services Description

DRD Digital provides digital infrastructure services including:

• Authority website development
• Payment automation systems
• AI-powered business solutions
• Digital strategy consulting
• Website maintenance and support

3. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information for project requirements
• Respond to communications in a timely manner
• Provide necessary assets (logos, content, images) as agreed
• Make payments according to the agreed schedule
• Respect intellectual property rights of third parties

4. Payment Terms

Our standard payment terms:

• 50% deposit required to commence work
• 50% balance due upon project completion
• Monthly retainers billed in advance
• Late payments subject to 1.5% monthly service charge
• All prices in Kenyan Shillings (KES) unless otherwise specified

5. Intellectual Property

Upon full payment, clients receive ownership rights to custom code and designs created specifically for their project. DRD Digital retains rights to:

• Pre-existing frameworks and libraries
• General methodologies and approaches
• The right to display work in our portfolio
• Open source components used in projects

6. Project Timeline

Project timelines are estimates based on the scope of work defined in the proposal. Delays caused by client-side factors (late feedback, delayed asset delivery, scope changes) may extend timelines. We will communicate any timeline adjustments promptly.

7. Revisions & Changes

Our standard packages include 2 rounds of revisions. Additional revisions or significant scope changes may incur extra charges. We request that all revision feedback be consolidated and provided within 7 business days of receiving deliverables.

8. Limitation of Liability

DRD Digital's liability is limited to the amount paid for the specific service in question. We are not liable for indirect, incidental, or consequential damages. We do not guarantee specific business results (revenue, traffic, conversions) as these depend on factors beyond our control.

9. Termination

Either party may terminate the agreement with 30 days written notice. Upon termination:

• Client pays for all work completed to date
• DRD Digital delivers all completed work and assets
• Any prepaid amounts for uncompleted work are refunded
• Intellectual property transfers according to Section 5

10. Governing Law

These terms are governed by the laws of the Republic of Kenya. Any disputes shall be resolved through arbitration in Mombasa, Kenya, in accordance with the Kenyan Arbitration Act.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of revised terms.

12. Contact Information

For questions about these Terms of Service: