Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Name and contact information (email, phone)
• Company name and business details
• Diagnostic quiz responses
• Messages and inquiries submitted through our forms
• Usage data and analytics (via cookies)

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our digital infrastructure services
• Respond to your inquiries and requests
• Send service-related communications
• Analyze website usage to improve user experience
• Comply with legal obligations

3. Data Storage & Security

We store your data using industry-standard security practices:

• Encrypted database storage via Supabase
• Row Level Security (RLS) policies to prevent unauthorized access
• Regular security audits and updates
• Limited staff access to personal information

4. Your Rights

Under Kenyan data protection laws and GDPR (for EU visitors), you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability

To exercise these rights, contact us at privacy@digital.dullugroup.co.ke

5. Cookies & Analytics

We use cookies and similar technologies to analyze website traffic and improve your experience. You can manage cookie preferences through your browser settings. We use Vercel Analytics for anonymous usage statistics - this data cannot identify individual users.

6. Third-Party Services

We use the following third-party services that may process your data:

• Supabase (database hosting)
• Vercel (website hosting & analytics)
• Notion (content management)

7. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us: